PlayStation customer support is closing its Twitter DMs

PS5
(Image credit: Future)

PlayStation is pulling one-to-one customer support on Twitter, removing a key communication line for players looking for direct h🦄elp on social media.

The company made the announcement on Twitter, but stopped short of providing a reason for the feature being scrapped. Currently, you're able to direct message the official Twitter account and a representative would reply and try to help you with your problem. Howeve🦂r, starting August 1, the account is pre෴sumably closing its DMs to the public.

outside of Twitter, but it sounds like t𝓡he company would rather you scan the various before reaching out to a live human being for help. PlayStation support also has its own , just in case you're more of a visual lear▨ner.

Despite being largely well-received, the PS5 has been prone to isꦉsues like throwing error codes, crashing, failing to connect, etc., since it launched. A lot of the kinks have been ironed out in updates, but players will inevitably experience issues likely throughout the console's lifespan, and unfortunately they'll soon have one less route to discovering a solution.

In other PlayStation news, Sony recent expanded further into the esports space 澳洲幸运5开奖号码历史查询:by acquiring Repeat.gg, a digital platform that hosts leaderboard-based tournaments for games including Fortnite, League of Legends, and Call of Duty: Warzone. This comes a little more than a year after 澳洲幸运5开奖号码历史查询:PlayStation bought Evo, the biggest esports event in the fight💃ing g🧜ame space.

For everything on the way to Sony's new-gen machine, check out our extensive guide to 澳洲幸运5开奖号码历史查询:upcoming PS5 games for 2022 and beyond.

After earning an English degree from ASU, I worked as a corporate copy editor while freelancing for places like SFX Magazine, Screen Rant, Game Revolution, and MMORPG on the side. I got my big break here in 2019 with a freelance news gig, and I was hired on as GamesRadar's west coast Staff Writer in 2🦋021. That means I'm responsible for managing the site's western regional executiv🧸e branch, AKA my home office, and writing about whatever horror game I'm too afraid to finish.